Shipping policy

Shipping Policy – Zyvora Store

Thank you for shopping with Zyvora Store. We are committed to delivering your order safely and on time. Please read our shipping policy carefully.

Order Processing Time

All orders are processed within 1–3 business days (Monday to Saturday, excluding public holidays).

After your order is processed, it will be shipped immediately. You will receive a confirmation email once your order has been dispatched.

During peak seasons or high order volume, processing may take slightly longer.

Shipping Time

Estimated delivery time: 5–10 business days

Delivery times may vary depending on:

  • Customer location

  • Courier partner availability

  • Weather conditions

  • Customs or clearance delays (if applicable)

Please note:
All shipping times exclude customs or clearance delays.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing your purchase.

We may also offer Free Shipping on selected products or promotional periods.

Tracking Information

Once your order is shipped, you will receive a tracking number via email.

Please allow 2–5 business days for the tracking information to update in the courier system.

If you do not see tracking updates after 5 business days, please contact our support team.

Multiple Packages

For logistical reasons, items purchased in the same order may sometimes be shipped in separate packages, even if combined shipping was selected.

You may receive multiple tracking numbers for one order.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the package is returned, reshipping charges may apply.

We are not responsible for orders delivered to incorrectly provided addresses.

Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact us. We will coordinate with the courier service to resolve the issue as quickly as possible.

Customs, Duties & Taxes

For international shipments, customs duties and taxes (if applicable) are the responsibility of the customer.

Zyvora Store is not responsible for delays caused by customs clearance.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: support@zyvorastore.com
Response Time: Within 24–48 business hours
Working Days: Monday – Saturday